Frequently Asked Questions
Everything you need to know about getting started with VizoTV.
VizoTV is a premium IPTV streaming service that provides over 150,000 live channels, movies, and TV series over the internet without the need for traditional cable or satellite.
Our system is fully automated. You will receive your login details via email within 1-5 minutes after completing your secure payment. Please ensure you check your spam folder just in case.
Yes, all our plans are prepaid. The service automatically stops when your period ends, meaning absolutely no recurring charges or hidden fees.
Our standard single-screen plans allow you to install the app on multiple devices but watch on 1 screen at a time. For simultaneous viewing on 2 or 3 screens, please choose our multi-screen packages.
No, our servers have built-in routing and proxies to prevent ISP blocking. However, our service is 100% VPN-friendly if you prefer to use one for added privacy.
VizoTV is compatible with Smart TVs (Samsung Tizen, LG WebOS, Sony), Android TV boxes, Amazon Fire Stick, Apple TV, smartphones (iOS and Android), tablets, and computers (Windows and Mac).
For standard HD streaming, we recommend an internet connection of at least 15 Mbps. For smooth 4K/UHD streaming, a stable connection of 50 Mbps or higher is highly recommended.
No. The price you see on our pricing page is the final price. We do not charge activation fees, hardware rentals, or cancellation fees.
Yes, we offer a 7-day money-back guarantee. If you are not completely satisfied with the quality of our service within the first week, simply contact our support team for a full refund.
Our VIP support team is available 24/7. You can reach us instantly via WhatsApp at +44 7988 013195 or by email at [email protected]. We typically respond within minutes.